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Welcome to the latest issue of R3LATIONSHIPS MONTHLY - our ongoing email update of trends and insights into the Asia Pacific marketing industry. 



ARE YOU OPTIMIZING YOUR DIGITAL SPEND?


CONSUMER ENGAGEMENT ONLINE VERY DIFFERENT TO TRAFFIC


ARE YOU OPTIMIZING YOUR DIGITAL SPEND?

How much is enough?

In a detailed study with 102 regional marketing decision makers late last year, we asked them - what is their biggest barrier? Some of the answers surprised us.

44% of marketers mentioned a lack of ROI - And this, with the medium where every click, impression and pathway leaves a trail.  We believe there’s some important steps marketers should go through to optimize their investment.

1.  Start with your customer - and how they consume the media
As in all great marketing endeavours - the customer is king , and understanding how digital works for them is critical.  Microsoft, Intel and Coca-Cola have all made important moves to this end recently - see Coke's www.expedition206.com as a great example.

2.  Find a partner, not a concubine
While it's tempting to test out different agencies on projects, you will get a far better return by running a rigorous review to find a true partner, and then leveraging their strategic talent on a long term basis.

3.  Digital is not just a percent of media spend
The real question is not looking at your spend as a percent of media, but rather, is your business as a core philosophy truly aligned on digital principles? Digital is a way of life, not just a media plan.

4.  Sales is no more the metric for digital than it is for TV
Cost Per Acquisition is no more relevant than CPRP per Sale for TV. Again, the critical thing here is to establish the right metrics, and build enhanced measurement tools over time.

To read the complete article, please click here


CONSUMER ENGAGEMENT ONLINE VERY DIFFERENT TO TRAFFIC

We've recently completed our fourth wave of 'En-Spire' , a three year benchmarking study on 18,000 Chinese consumers' engagement and aspirations with celebrities, brands and media. In this wave, despite the power of the portals, it was sites such as Q-Zone, Teiba Baidu and Kaixin001 that proved more engaging and connecting.  Brands such as Nike, Minute Maid and Nokia led in terms of recall for their online efforts.

To find out more about En-Spire, please click here



R3 is a consulting group focused on measuring the ROI of marketing and media.  We offer independent insight, process and strategies to improve marketing efficiency and effectiveness
Our clients include Coca-Cola, Samsung, VISA, Johnson & Johnson, Fonterra and Singapore Airlines.

For more information, go to www.rthree.com.

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